Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerry VerHagen

Jerry VerHagen

August 2, 2024

5  out of  5
rating by Jerry VerHagen
"Elizabeth is incredible. If you need a trustworthy, hands on insurance agent willing to work with you or more importantly work for you, Elizabeth is the one. As someone who doesn't like change I was apprehensive to switch insurance companies but my Geico bill was becoming too high to ignore anymore. Not only did Elizabeth cut my bill by almost half for the same coverage, but she got me out of an insurance emergency that I didn't even know happened. She definitely went above and beyond and my bank account was the clear winner at the end of the day. Thank you Elizabeth. I will recommending you to all my family and friends."
We responded:
"Thank you so much Jerry! It was a pleasure helping you :)"
Profile photo of karen jurek

karen jurek

June 7, 2024

5  out of  5
rating by karen jurek
"Elizabeth was incredibly kind and patient while helping us insure a new driver. She was extremely competent and assisted us as quickly as she possibly could."
We responded:
"Thank you so much Karen! It was awesome working with you guys and I hope Emma enjoys her new wheels!"
Profile photo of Jennifer Denny

Jennifer Denny

May 20, 2024

5  out of  5
rating by Jennifer Denny
"Elizabeth is so kind and helpful whenever I had questions. Quick to respond and made my experience with State Farm great!"
We responded:
"Thank you so much Jennifer, we appreciate you choosing us to be your agent."
Profile photo of Scott Stewart

Scott Stewart

March 26, 2024

5  out of  5
rating by Scott Stewart
"She was so great to work with. So knowledgeable and just a delight. I would recommend to anyone. You won’t be disappointed!."
We responded:
"Thank you so much Scott! It was a pleasure talking with you"
Profile photo of Robert Walker

Robert Walker

March 25, 2024

1  out of  5
rating by Robert Walker
"When was State Farm for over 30 years how can my insurance for one vehicle go up $400 in six months. They also say that they have classic car insurance do not believe them just go to Haggerty"
We responded:
"Thank you for voicing your feelings and concerns Mr. Walker and sincerely thank you for 30 years of business with State Farm. It is unfortunate that rating increases have affected many of our customers, as an agent we try to help customers find many ways they can take advantage of discounts to help with the costs. Here is a resource to help explain what is happening with rating: https://www.statefarm.com/simple-insights/auto-and-vehicles/industry-wide-rise-in-auto-insurance-rates Here is another resource to help understand our classic car coverage and eligibility: https://www.statefarm.com/insurance/auto/antique-classic-cars I really hope you found a carrier that is suited to your needs and your vehicles and I hope at some point in the future we can meet again. I wish you all the best of luck!"
Profile photo of Erica K.

Erica K.

December 4, 2023

5  out of  5
rating by Erica K.
"Listened to and handled all my concerns and tasks for today."
We responded:
"Thank you so much for letting me know your experience Erica! I will let my team know you were satisfied with your experience"
Profile photo of John Henderson

John Henderson

November 21, 2023

5  out of  5
rating by John Henderson
"Wonderful. Location very attractive and clean. Professional staff provides all information easy to understand while being very helpful."
We responded:
"Thank you for the review John! I appreciate customers like you."
Profile photo of stevusjr

stevusjr

November 20, 2023

5  out of  5
rating by stevusjr
"I am extremely happy with the service provided at this location. Would recommend to everyone."
We responded:
"Thank you so much Steven!"
Profile photo of Mark Kin

Mark Kin

November 18, 2023

5  out of  5
rating by Mark Kin
"I recently received a new homeowners insurance policy from my (previous insurance provider) It was close to a $700.00 increase? So I decided to call State Farm in Orchard Park and I am so glad I did. I was greeted with such kindness and knowledge, I didn’t need to repeat myself at all. They understood my needs spoke very clearly and, personally I feel that whoever greets you or, answers your call, that is the face of the company. I was given a quote on my home from State Farm. Speaking with them was very simple and straightforward. I would highly recommend if you need a homeowners insurance policy, or auto policy. I would highly recommended contacting State Farm. I generally don’t write many reviews however, I had a great experience and understood everything which we discussed. I’m saving quite a bit of money and didn’t loose any coverage. I Truly appreciate your support and kindness throughout my experience. They were even able to contact my home loan company and set everything up with my escrow account. I am really impressed with how much they have done and, how little I had to do. It was so easy. Thank you again for all your help. I would highly recommend if, you’re insurance company goes up that much like mine did, please give State Farm a call or stop in, you will not be disappointed. Especially their Orchard Park location. Thank you again. Mark K"
We responded:
"Thank you so much Mark for your kind words! Katie is the one who helped you and I am so happy she took care of you as well as she did. I look forward to many more years of service with you. "
Profile photo of Kathleen Tasker

Kathleen Tasker

September 29, 2023

5  out of  5
rating by Kathleen Tasker
"I was having a hard time paying my premiums with being on disability. They understood and offered to look into changing my due dates. They are always pleasant and ready to help."
We responded:
"Thank you so much for your kind words Kathleen, we really appreciate the opportunity to help all of our customers!"
Profile photo of Tim Kronenwetter

Tim Kronenwetter

May 8, 2023

5  out of  5
rating by Tim Kronenwetter
"Appreciated the on time meeting. While they could not provide a new policy, the thorough explanations were very helpful in case I still pursue another bid. Thank you Nicole and Liz."
We responded:
"I am so sorry we were not able to find something to fit your needs! We hope you will give us another shot in the future."
Profile photo of sandra koepnick

sandra koepnick

May 3, 2023

5  out of  5
rating by sandra koepnick
"Very knowledgeable and helpful. A very pleasant experience."
We responded:
"We are so happy we were able to assist you in getting set up! Feel free to come visit us any time :)"
Profile photo of nicole sparks

nicole sparks

December 15, 2022

5  out of  5
rating by nicole sparks
"Tess did a wonderful job helping my husband and me bundle our insurance policies and saved us money each year by switching over!"
We responded:
"Thank you Nicole, Tess is the best!"
Profile photo of Carol Bus

Carol Bus

December 14, 2022

5  out of  5
rating by Carol Bus
"I have found Elizabeth’s office to be a most welcoming, informative and pleasant place to do business. Not only did I receive information to help me make a decision regarding my insurance needs, but I obtained the best customer service I have experienced. So helpful and knowledgeable and I saved money while increasing my coverage. Who could ask for more. !!!!"
We responded:
"Thank you Carol! Customers like you make it easy :)"
Profile photo of Kevin Biddle

Kevin Biddle

December 14, 2022

5  out of  5
rating by Kevin Biddle
"Tess provided fast and efficient service. The change from a different carrier was seamless."
We responded:
"We really appreciate your business Kevin!"
Profile photo of David Thompson Jr

David Thompson Jr

August 29, 2022

5  out of  5
rating by David Thompson Jr
"Super responsive and friendly! Tess was great to work with and managed to communicate within a flexible schedule via text, email and phone. Great staff, helpful and genuine!"
We responded:
"Thank you David. It was such a pleasure to work with you and help you find products to match your needs."
Profile photo of Mary Tandoi

Mary Tandoi

August 9, 2022

5  out of  5
rating by Mary Tandoi
"Tess was so personable and professional. She had an insurance policy for me that included all of my needs within minutes. I appreciate her helpfulness and friendliness. I am happy to have had the experience of obtaining new car insurance through her. Thank you, Tess."
We responded:
"Tess is amazing! We really appreciate you."
Profile photo of Will West

Will West

July 26, 2022

5  out of  5
rating by Will West
"Elizabeth was very helpful. She made sure that I had the appropriate coverage to meet all my obligations. I would recommend her to anyone looking for help with their insurance coverage."
We responded:
"Thank you for trusting me and my team with your family's needs. I appreciated the opportunity to get to know you!"
Profile photo of Jan

Jan

June 22, 2022

5  out of  5
rating by Jan
"Elizabeth saved us over $1000 a year and was so polite and helpful. She chose the best options for us and walked through it all and explained everything. I recommend her to everyone."
We responded:
"Thank you so much for your business Jan! It was a pleasure working with you and I look forward to many years together."
Profile photo of Emily Broback

Emily Broback

June 14, 2022

5  out of  5
rating by Emily Broback
"If you are looking for any type of insurance, Elizabeth is the person to call. She is so knowledgeable and helpful and always willing to help in any way she can. Much better than that lizard or that big haired lady. Give her a call and get a quote to see how much she can save you. You will be happy you did!"
We responded:
"Thank you for your review Emily. I appreciate the opportunity to help you."
Profile photo of Richard Burger

Richard Burger

June 4, 2022

5  out of  5
rating by Richard Burger
"Saved$$$ and allways quality service."
We responded:
"I am always happy to help review your needs Richard. Thank you for visiting my office."
Profile photo of Leslie F

Leslie F

February 11, 2022

5  out of  5
rating by Leslie F
"Elizabeth and her staff go above and beyond to help understand what every part of insurance means and help get the lowest price available for my needs. Highly recommend giving her a call!"
We responded:
"Thank you for the review Leslie! We've missed you in the office :)"
Profile photo of Nick Macakanja

Nick Macakanja

January 13, 2022

5  out of  5
rating by Nick Macakanja
"Elizabeth is a fantastic representative! She was quite helpful, direct, and professional. She saved us a healthy amount of money, and her Star Wars theories are second to none!"
We responded:
"Thank you Nick! I have many theories on other topics we can discuss...."
Profile photo of Greg Campbell

Greg Campbell

January 11, 2022

5  out of  5
rating by Greg Campbell
"Very knowledgeable and easy to work with. Was able to save me $$ on homeowners and car insurance. Highly recommended!"
We responded:
"I appreciate the opportunity to work with you Greg, I'm always happy to help!"
Profile photo of Kaitlyn Stetler

Kaitlyn Stetler

December 28, 2021

5  out of  5
rating by Kaitlyn Stetler
"Elizabeth is such a pleasure to work with! Her knowledge in the insurance industry and ability to customize coverage to each individual makes the whole process seamless! I was so pleased with the savings from moving my personal Auto & Renters to State Farm, I've been telling all of my friends & family to do the same. Elizabeth is always willing and eager to go out of her way for a customer."
We responded:
"It's always a pleasure Kait. We appreciate you."